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Surveys & Consultation

We will consult with you on a number of topics throughout the year. The topics range from our annual rent consultation to Tenant Satisfaction Survey. It is important to us that your views are taken into consideration when it comes to our decision-making. 

On occasion we consult with The Advisory Group (TAG) and their regional groups about upcoming publications and changes to policy. They have provided feedback on many of our surveys and we are delighted to be able to continue this partnership. If you would like to find out more about TAG please visit their website.

Current Consultation
We are currently talking to tenants about how we communicate. This includes our surveys, tenant groups, newsletters and many others. We have had 5 tenant forums so far (see some pictures form these below) and we will be holding more over the coming months. If you would like to attend a forum, or give your views over the phone, call Gillian on 0141 342 1815.

Previous Consultations
Thank you to everybody who responded to our Repairs Satisfaction Survey. We received 284 responses which is just over 39% of our tenants. We will be publishing the full results in our Spring 2019 edition of At Home newsletter. 

Photos

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