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Working with Us

We are passionate about being the very best employer we can be; ensuring our staff feel well supported and valued in their roles.

We currently employ around 2000 staff and offer:

  • Good terms and conditions
  • Opportunities to learn and develop skills through on the job training
  • A rewarding and satisfying career.

Workers are generally part of a small team providing individualised support. We work in partnership with the person and those close to them to design their support and make sure it is delivered in a way that suits them. Support is delivered at times that fit in with the person’s needs and wishes, so all workers have flexible working hours, which will include nights and weekends. Hours and days of work (rotas) are planned in advance by Team Leaders so that workers can plan their work and other commitments.

Everyone who comes to work with Key completes our 'Preparing for Practice' e-learning course before they start. This guides them through some of the foundations of providing good support. Once in post, a worker will get the chance to shadow other team members in their work and will also complete their induction training - 'Introduction to Practice'. This provides the knowledge vital to being a good support worker and includes inputs on working in person-centred ways, the principles of communication and relevant laws affecting social care, such as Adult Support and Protection amongst others. The course also introduces workers to the Scottish Social Services Council (SSSC) Codes of Practice, which all social care staff must follow. 

Workers also have regular access to on the job support and formal supervision and will be involved in providing feedback to the organisation through surveys, consultations and other quality assurance activities.